- Identify causes of conflict and how to resolve it quickly and effectively
- Acquire strategies and techniques to avoid escalation of conflict
- Learn how to handle complaints and negotiate a successful outcome
- Identify what strategy best applies to the conflict circumstance

- This event has passed.
Negotiating to Win – The Art and Science of Conflict Resolution
June 22, 2018 @ 8:00 AM - 5:00 PM

PROGRAM OBJECTIVES
INCLUSIONS
- Certification of Completion
- Training Handout
- Lunch Meal and Snacks
INVESTMENT FEE
- Early Bird Rate Promo (until June 15, 2018)
Or Group Rate Promo (min of 3 pax) - Regular Rate
Pre-Registration Fee is required. Rates are subject to 12% VAT.